Paper Jam Solutions
Clear paper jams carefully, inspect the paper path, reload paper the right way, and reduce repeat jamming with a few simple checks.
How to Clear a Paper Jam
Paper jams often happen because of misaligned paper, worn sheets, overloaded trays, or small scraps left inside the printer path. Turning the printer off first and removing paper gently helps reduce the chance of damaging internal rollers or leaving torn pieces behind.
Turn the Printer Off
Power the printer off before removing stuck paper so internal parts stop moving and the paper can be removed more safely.
Remove Paper Carefully
Pull the jammed paper slowly in the direction of the paper path and check for any torn pieces left inside the tray or rear access area.
Reload and Test
Reload clean paper correctly, close all covers properly, restart the printer, and try a test print to confirm the jam has cleared.
Why Paper Jams Repeat
Repeat jams can happen if the tray is overfilled, the paper guides are too loose or too tight, or low-quality paper is being used. Even a tiny torn piece inside the paper path can cause another jam on the next print attempt.
It helps to reload paper evenly, check the tray guides, and inspect both front and rear access points if the same problem continues.
Quick Jam Prevention Checks
- Use clean and flat paper
- Do not overload the tray
- Align paper guides properly
- Check for torn scraps inside
- Run a test print after clearing